We talk to that you track your deal on the net with us or to the cell phone Together with the provider. Most shipping and delivery can provide an believed shipping and delivery date. Please be sure you Speak to us if everything seems to go Improper or would not appear to be proper with shipment tracking.
We're going to notify you soon after your purchase is placed In case your item requires custom made creation and supply updates throughout the process.
The Bio Flame offers a three-12 months warranty with the day of purchase on all operation-connected functions on the fireplaces. The guarantee does not protect any solution problems that transpired in the course of transport or was due to improper product dealing with or installation.
With 1 email I was able to have the Completely wrong fireplace refunded and picked up at my dwelling at no extra Value and The brand new a single I obtained and delivered totally free. Fantastic corporation.
Make contact with us for just about any damages and be sure to help you save all packaging resources and ruined products before filing a claim.
Any value and availability data exhibited on Amazon Web page(s), as relevant at some time of buy will implement to the purchase of the merchandise.
The warranty doesn't cover hurt that occurred all through transport or damage because of inappropriate managing or incorrect installation. This involves, but will not be limited to:
If the get has previously been transported, be sure to Adhere to the return process after obtaining the product or service.
Refunds on returned goods: Refunds will incorporate the original obtain price tag minus shipping and delivery expenses and a 25% restocking payment. Refunds are issued to the initial payment process once the warehouse inspects and approves the return.
We are not able to create a provider conducting functions transfer any deals any a lot quicker. The time-frame is not up to Fireplace Bros. We don't concern any refunds If the deal is sent at a afterwards time than you required it.
Owning trouble deciding upon concerning each of the awesome products and solutions? Here's a comparison involving some of our best-sellers.
The Bioflame Xelo Wall Mount Ethanol Fireplace is made to offer your house or Office environment American Made Grills - Encore Double Side Burner using a prosperous sense of warmth and American Made Grills - Encore Double Side Burner comfort. Not like conventional fireplaces, this wall-mounted bio-ethanol fireplace is usually simply installed in just 15 minutes which is ventless and cleanse-burning modern day.
Manufacturing facility defects or malfunctions connected with regular operation in the initially 3 many years with the day of order.
Remember to hold maintain of all the first packaging. This contains delivery pallet if possible, in the case that a return is needed.